Pick up at the 8bar showroom Berlin
You can pick up your products at our showroom in Berlin. You find the address and opening times here.
We will let you know when your products are ready for pick up. If you need them urgently, please contact us via +49 30 20 95 45 18 or email showroom@8bar-bikes.com.
Shipping Costs
Germany
Parts: 5,- EUR
Framesets x wheels: 20,- EUR
Complete Bikes: 100,- EUR
European Union
Parts: 20,- EUR
Framesets x wheels: 40,- EUR
Complete Bikes: 150,- EUR
Rest of Europe
Parts: 30,- EUR
Framesets x wheels: 60,- EUR
Complete Bikes: 250,- EUR
North America (US, CAN, MEX)
Parts: 50,- EUR
Framesets x wheels: 100,- EUR
Complete Bikes: 350,- EUR
Worldwide
Parts: 50,- EUR
Framesets x wheels: 100,- EUR
Complete Bikes: 350,- EUR
We ship our products with DHL, DPD or UPS. You will receive a shipping confirmation e-mail at the same day that we ship your order.
Complete Bikes are shipped within Europe with DHL or other freigt carrier in a big bicycle carton. Worldwide shipping of complete bikes will be packed in two separate boxes.
Every order has a transport insurance. This covers all damage and loss of the goods.
Please note that for delivery outside the EU duties and taxes will be charged to you as the buyer.
Shipping times
Average lead times
Please note that we are a small bicycle manufacturer and each bike is custom-made from scratch. The delivery times listed below are average estimates and may vary depending on availability or supply shortages.
- Parts / Apparel: 4 – 7 days
- Frames: 1 – 2 weeks
- Hand-built wheels: 3 – 5 weeks
- Complete bicycles: 3 – 5 weeks
- (Custom color: + 3 – 5 weeks)
If you have a specific delivery date in mind, please check with us before placing your order so we can confirm whether it’s possible.
Shipping durations
Germany: 1 – 4 days
Europe: 3 – 14 days
Worldwide: 1 – 5 weeks
If your order is within the specified timeframe, we kindly ask for your patience. Your order is being processed, and we are doing our best to deliver it to you as soon as possible.
However, if your order exceeds the established deadlines or if you need to know the current status for any important reason, please send an email to 8bar@8bar-bikes.com. We are at your disposal to assist you.
Goods receipt
When you receive the package please check that it isn’t damaged from the outside. If it is damaged, refuse to accept it.
All bikes are wrapped and packed carefully to ensure their safety.
When you open your new bike please check everything is in good condition. If you find any damages, let us know immediately.
You can resign from your contract (by letter or e-mail) or by returning the products within 14 days after you received the goods. This is only possible if the products have not been used yet. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.