Pick up at the 8bar showroom Berlin
You can pick up your products at our showroom in Berlin. You find the address and opening times here.
We will let you know when your products are ready for pick up. If you need them urgently, please contact us via +49 30 20 95 45 18 or email showroom@8bar-bikes.com.
Shipping Costs
Germany
Parts 5,- EUR
Framesets x wheels 20,- EUR
Complete Bikes 100,- EUR
European Union
Parts 20,- EUR
Framesets x wheels 40,- EUR
Complete Bikes 150,- EUR
Rest of Europe
Parts 30,- EUR
Framesets x wheels 60,- EUR
Complete Bikes 250,- EUR
North America (US, CAN, MEX)
Parts 50,- EUR
Framesets x wheels 200,- EUR
Complete Bikes 400,- EUR
Worldwide
Parts 50,- EUR
Framesets x wheels 350,- EUR
Complete Bikes 750,- EUR
We ship our products with DHL, DPD or UPS. You will receive a shipping confirmation e-mail at the same day that we ship your order.
Complete Bikes are shipped within Europe with Cargoboard shipping company in a big, special bicycle carton. Worldwide shipping will be in two separate packages.
Every order has a transport insurance. This covers all damage and loss of the goods.
Please note that for delivery outside the EU duties and taxes will be charged to you as the buyer.
Lead time
Average lead times:
Please keep in mind that we are a small bicycle manufacturer, and each bike is custom-made from scratch, which means that the delivery times provided are only estimates. Occasionally, there may be delays due to supply shortages.
Bicycle parts and apparel: 2-7 days
Bicycle frames: 1-2 weeks (custom color: additional 6 weeks)
Hand-built wheels: 6 weeks
Complete bicycles: 10-12 weeks
If you have a preferred delivery date, please clarify this before placing your order so we can check if it is possible.
Shipping durations:
Germany: 1-4 days
Europe: 3-14 days
Worldwide: 1-5 weeks
Goods receipt
When you receive the package please check that it isn’t damaged from the outside. If it is damaged, refuse to accept it.
All bikes are wrapped and packed carefully to ensure their safety.
When you open your new bike please check everything is in good condition. If you find any damages, let us know immediately.
You can resign from your contract (by letter or e-mail) or by returning the products within 14 days after you received the goods. This is only possible if the products have not been used yet. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.